Head of Compliance Stream Data Centers, United States
Crisis fatigue is a common problem among technical professionals dealing with cyber incidents -- it refers to the physical, mental and emotional exhaustion that results from the high-stress, high-stakes and high-demand nature of the job. This, in turn, can affect the security and resilience of the organizations that these professionals work for. Some of the risks associated with crisis fatigue include decreased productivity, increased absenteeism and higher turnover rates, all of which can have significant financial and operational consequences for organizations.
This talk presents a comprehensive approach to dealing with crisis fatigue among technical professionals, covering areas of prevention, detection, intervention and evaluation. It aims to explain the rationale, objectives and strategies for handling each component, as well as the expected outcomes and benefits.
Learning Objectives:
Create effective and achievable methods for your cyber incident response team and organization to proactively prevent crisis fatigue from occurring.
Define the importance of a risk-based and transferable incident response strategy, to help better understand how to manage and respond to cyber incidents in a way that minimizes the risk of crisis fatigue.
Establish techniques to intervene and assess situations of crisis fatigue to prevent them from becoming serious issues. This will help you to to identify and address signs of crisis fatigue early on, before they have a chance to escalate.
